Another Awesome customer! I sure appreciate people that take the time to send a review! In these days when every business wants one, I know I don't have time to fill them all out. That's why I try to make mine as short and easy as possible.
I didn’t photocopy the “Customer Satisfaction Survey" because it simply was all 5’s, the best one could hope for.
“I found Tracy on a simple website search - but I found gold repair service at the same time!! I brought a clock that had rested against our walls for over 30 years and surprised my wife for Christmas. The chimes represent the nearly 42 years we’ve been together (the clock for 38yrs).
“I found Tracy on a simple website search - but I found gold repair service at the same time!! I brought a clock that had rested against our walls for over 30 years and surprised my wife for Christmas. The chimes represent the nearly 42 years we’ve been together (the clock for 38yrs).
I drove 3.5 hours from the Bay Area to meet Tracy and drop off the clock. At an arranged date, I picked up the clock from him, yes another 7 hours down and back from my home. It was EASILY worth every mile, as the clock plays music every 15 minutes, on time — though we have to work at it - it needs winding every 3-4 days.
I think sharing the clock with my wife was my favorite gift in our all years, possibly the meaning of it being the passing of time of course. Tracy came through with tremendous service. His website attracted me to him, for after watching a few of his videos, he seemed like the perfect match to repair the granddaughter clock for Christmas. I couldn’t be happier. Thank you Tracy.
I think sharing the clock with my wife was my favorite gift in our all years, possibly the meaning of it being the passing of time of course. Tracy came through with tremendous service. His website attracted me to him, for after watching a few of his videos, he seemed like the perfect match to repair the granddaughter clock for Christmas. I couldn’t be happier. Thank you Tracy.